📦 Shipping Conditions
Everything you need to know about receiving your WebPoint products
🚀 Instant delivery for digital products
The majority of our products are digital licences (PrestaShop modules, Chrome extensions, web scripts, Windows applications). As soon as your payment is confirmed, you instantly receive your product by e-mail and from your customer area.
⚡ Digital products
- Delivery time: Instant (24/7)
- Format: Download from your account
- Cost: Free
- Download link: Available in your order history
📋 Custom services
- Delivery time: According to the validated quote
- Delivery: By e-mail or direct access
- Tracking: Regular progress updates
- Support: Installation assistance included
🔄 Updates and support
Each licence includes:
- Free updates for the duration of your licence
- Technical support by e-mail within 24-48 business hours
- Access to the complete online documentation
💡 Need help?
If you encounter any issues receiving your order, contact us at contact@akimania.fr or call 09 87 10 42 75. We are committed to resolving any issue within 24 hours.
WebPoint SARL — 25 boulevard des Dames, 13002 Marseille — Since 1996