📜 Terms and Conditions of Sale

WebPoint SARL — Effective from 1 January 2025

These Terms and Conditions of Sale (hereinafter "T&C") constitute the sole basis of the commercial relationship between the parties. They are concluded between WebPoint SARL, hereinafter referred to as "the Seller", and any natural or legal person making a purchase on the website webpoint.fr, hereinafter referred to as "the Customer".

📌 Article 1 — Seller identity

📋 Article 2 — Purpose and scope

These T&C define the rights and obligations of the parties in the context of online sales of digital products and services offered by the Seller on the website webpoint.fr.

They apply to all sales concluded through the website and prevail over any other document from the Customer, including their own purchasing conditions.

Placing an order implies full and unreserved acceptance of these T&C by the Customer. The Seller reserves the right to modify the T&C at any time. The applicable T&C are those in force on the date of the order.

🛒 Article 3 — Products and services

The Seller offers the following products and services for sale:

• PrestaShop modules — Functional extensions for online stores
• Google Chrome extensions — Productivity tools for browsers
• Web scripts — PHP, JavaScript, HTML/CSS and API solutions
• Windows applications — Desktop software for automation
• Mobile applications — Solutions for smartphones and tablets
• Online services — APIs and SaaS tools
• Training and tutorials — E-commerce educational content
• Custom development — Bespoke services upon quotation

Products are described and presented as accurately as possible. However, in the event of a non-substantial error between the description and the delivered product, the Seller cannot be held liable. Photographs and screenshots are for illustration purposes only.

💰 Article 4 — Prices

Product and service prices are stated in euros, inclusive of all taxes (including VAT), excluding any delivery charges which are indicated separately.

The Seller reserves the right to modify prices at any time. However, products will be invoiced at the prices in force at the time the Customer validates the order.

For sales to professional Customers located in another EU Member State holding a valid intra-community VAT number, French VAT will not apply in accordance with Article 262 ter of the French General Tax Code.

📝 Article 5 — Orders

5.1. The Customer selects the products they wish to order, adds them to their basket, reviews the order summary, then validates it after accepting these T&C.

5.2. The sale is deemed concluded upon confirmation of the order by the Seller, materialised by sending a confirmation e-mail to the address provided by the Customer.

5.3. The Seller reserves the right to cancel or refuse any order from a Customer with whom a dispute exists regarding payment of a previous order, or who presents a fraud risk.

5.4. Any order constitutes acceptance of the prices and descriptions of products available for sale. The Customer must verify the accuracy of the order and immediately report any errors.

💳 Article 6 — Payment methods

6.1. The full price is due at the time of order. Payment is made online by one of the following methods:

• Credit card (Visa, Mastercard) via an SSL-encrypted secure payment system
• PayPal
• Bank transfer (upon prior request to the Seller)

6.2. Payment data is transmitted directly to the payment processor and is never stored on the Seller's servers. Payment processing complies with PCI-DSS standards.

6.3. In the event of payment default, the Seller reserves the right to suspend or cancel the order and/or delivery.

6.4. The Seller shall not be required to deliver ordered products if the price has not been paid in full under the conditions indicated above.

📦 Article 7 — Delivery

7.1. Digital products: Delivery of digital products (modules, extensions, scripts, applications, training) is made by providing a download link in the Customer's account area and by sending a confirmation e-mail. Delivery is deemed completed upon the availability of the download link, immediately after payment confirmation.

7.2. Custom services: Delivery times for custom development services are defined in the quotation validated by both parties. These timescales are indicative and do not constitute a firm commitment, unless otherwise stipulated in the quotation.

7.3. In the event of a delivery delay exceeding thirty (30) days from the originally planned date, the Customer may terminate the sale under the conditions provided for in the applicable consumer legislation.

🔄 Article 8 — Right of withdrawal

8.1. In accordance with applicable consumer protection legislation, the right of withdrawal cannot be exercised for contracts for the supply of digital content not provided on a tangible medium where performance has begun with the consumer's prior express consent and express waiver of their right of withdrawal.

8.2. By validating their digital product order, the Customer expressly acknowledges:

• Having been informed of the loss of the right of withdrawal
• Consenting to immediate performance of the contract
• Expressly waiving their right of withdrawal

8.3. For custom services where performance has not begun, the Customer has fourteen (14) days from the date of contract conclusion to exercise their right of withdrawal, without having to justify reasons or pay penalties.

8.4. Notwithstanding the above, the Seller undertakes, in the event of a proven and reproducible technical problem preventing normal use of the product, to offer a corrective solution within a reasonable time or, failing that, a credit or refund on a case-by-case basis.

📄 Article 9 — Licence of use

9.1. The purchase of a digital product grants the Customer a non-exclusive, non-transferable and non-assignable licence of use, for use consistent with the product's intended purpose.

9.2. Unless otherwise stated on the product page, each licence is valid for one (1) website or one (1) workstation. Using the product on multiple sites or workstations requires the purchase of additional licences.

9.3. The Customer is strictly prohibited from:

• Redistributing, reselling, renting or lending the product to third parties
• Modifying the product to circumvent licence protections
• Publishing the product's source code on public platforms
• Using the product for unlawful purposes

9.4. Any violation of the licence conditions authorises the Seller to immediately revoke the licence without refund and without prejudice to any damages that may be claimed.

🔧 Article 10 — Technical support and updates

10.1. Each digital product includes technical support by e-mail. The Seller undertakes to respond to support requests within 24 to 48 business hours.

10.2. Technical support covers:

• Assistance with installation and configuration of the product
• Resolution of reported bugs and malfunctions
• Questions relating to the product's operation

10.3. Technical support does not cover:

• Modifications or customisations requested by the Customer (paid service upon quotation)
• Problems related to an environment that does not meet the stated prerequisites
• Conflicts with third-party modules or extensions
• Training on the use of PrestaShop or any other third-party software

10.4. Product updates are provided free of charge for the duration of the licence. The Seller is not required to provide updates for obsolete versions of the required environment.

🛡️ Article 11 — Legal guarantee of conformity

11.1. In accordance with applicable consumer protection legislation, the Seller is required to deliver digital content that conforms to the contract and is liable for defects of conformity existing at the time of delivery.

11.2. In the event of a lack of conformity, the Customer may require the digital content to be brought into conformity. If this is impossible or entails disproportionate costs, the Customer may obtain a price reduction or termination of the contract under the conditions provided by law.

11.3. The Customer has a period of two (2) years from the provision of the digital content to take action under the legal guarantee of conformity.

⚠️ Article 12 — Limitation of liability

12.1. The Seller shall not be held liable in the event of:

• Non-compliance by the Customer with the technical prerequisites stated on the product page
• Misuse of the product by the Customer
• Modifications made to the source code by the Customer or a third party
• Incompatibility with third-party modules, themes or extensions
• Indirect damages (loss of revenue, data loss, loss of profit)
• Force majeure as defined by applicable law

12.2. In any event, the Seller's liability is limited to the amount actually paid by the Customer for the product in question.

12.3. The Seller cannot be held liable for temporary site interruptions for technical maintenance, updates or force majeure.

🔒 Article 13 — Intellectual property

13.1. All products, content, trademarks, logos, text, images, source code and graphic elements on the site and in the products are the exclusive property of WebPoint SARL or its partners and are protected by French and international intellectual property laws.

13.2. Purchasing a product does not confer any intellectual property rights to the Customer. The Customer acquires only a right of use within the limits defined in Article 9.

13.3. Any reproduction, representation, modification, publication or adaptation of all or part of the site elements or products, by any means or process, is prohibited without prior written authorisation from the Seller.

🔏 Article 14 — Personal data

14.1. The Seller collects and processes personal data for order management purposes in accordance with Regulation (EU) 2016/679 on the protection of personal data (GDPR).

14.2. Data collected is necessary for processing orders, managing customer relations and complying with legal obligations. It is never sold or transferred to third parties for commercial purposes.

14.3. The Customer has the right to access, rectify, delete, port, restrict and object to the processing of their data. These rights may be exercised by e-mail at: contact@akimania.fr.

For further information, the Customer is invited to consult our Privacy Policy.

🧾 Article 15 — Invoicing

15.1. An invoice is issued and sent to the Customer by e-mail for each order. The invoice is also available in the customer area.

15.2. In accordance with current regulations, invoices are kept for a period of ten (10) years.

🚫 Article 16 — Prohibited conduct

The Customer is strictly prohibited from:

• Using the products for unlawful activities or activities contrary to public order
• Attempting to decompile, disassemble or reverse-engineer the products
• Circumventing, disabling or altering protection or licence measures
• Using the products to infringe the rights of third parties
• Creating competing products based on the Seller's source code

🌐 Article 17 — Site availability

17.1. The Seller strives to ensure access to the site 24 hours a day, 7 days a week. However, access to the site may be temporarily suspended, without notice, for technical maintenance, updates or any other technical reason.

17.2. The Seller shall not be held liable for damages resulting from site unavailability, regardless of its duration or frequency.

🤝 Article 18 — Custom development

18.1. Custom development services are subject to a prior quotation accepted by both parties. The quotation specifies the nature of services, timescales, deliverables and financial conditions.

18.2. The Seller retains intellectual property rights over the developed source code, unless expressly stated otherwise in the quotation. The Customer obtains a licence of use in accordance with Article 9.

18.3. Modifications requested by the Customer after validation of the quotation will be subject to an amendment and may result in additional charges.

📧 Article 19 — Customer service and complaints

19.1. For any question, information or complaint, the Customer may contact customer service:

• By e-mail: contact@akimania.fr
• By phone: 09 87 10 42 75
• By post: WebPoint SARL, 25 boulevard des Dames, 13002 Marseille

19.2. Any complaint must be made in writing (e-mail or post). The Seller undertakes to acknowledge receipt of the complaint within forty-eight (48) business hours and to provide a response within a reasonable timeframe.

⚖️ Article 20 — Mediation and dispute resolution

20.1. In the event of a dispute, the Customer is invited to first contact the Seller's customer service to seek an amicable solution.

20.2. In accordance with applicable consumer protection legislation, the Customer may use the mediation service offered by the Seller free of charge. The mediator will attempt to bring the parties together for an amicable resolution of the dispute.

20.3. The Customer may also submit complaints on the European Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr

20.4. Failing amicable resolution within sixty (60) days, the dispute shall be submitted to the competent courts of Marseille, notwithstanding plurality of defendants or warranty claims.

🏛️ Article 21 — Governing law

21.1. These T&C and the transactions arising therefrom are governed by and subject to French law.

21.2. If any provision of these T&C is declared null or unenforceable by a final court decision, the remaining provisions shall remain in force and retain their full effect.

📅 Article 22 — Effective date

These Terms and Conditions of Sale came into effect on 1 January 2025. They cancel and replace all previous versions. The Seller reserves the right to modify them at any time. Modifications shall be applicable as soon as they are published on the website.